Our Customer Experience

Read what our customers are saying.

Kindly find this letter as intent to relay the excellent service I received from ProSight due to your Sales Executive, Phil. I would like to compliment your firm in having a very professional employee that is persistent, self-driven and insurance educated to be able to assist in the purchase of my policy that I put for bid with various companies. Phil’s excellence in service won the bid.

Salvatore E. Ferranti President at Delta Pizza & Italian Restaurant, Inc.

Working with one company to secure bond and insurance coverage saved us time and money. Finally a one-stop shop for both!

Jeremiah Samuels Producer

I wanted to send a note of thanks to Phil who has helped to prioritize and rush my claim. I appreciate his quick response and due diligence for the file. He’s been helpful and extremely responsive. I really appreciate all his help and support, and wanted to make sure this was recognized.

Patrice ProSight Customer

The representative was friendly, knowledgeable, and spent time with me. I didn’t feel hurried. When she needed to research a problem and get information from another department, she said she would call me back. I was pleasantly surprised when she called me with an answer 10 minutes later.

Proud ProSight Customer

I must say it was a pleasure dealing with Stephanie, who answered the phone and directed me to A.J. in claims, and they both were a great help solving my problem. For a change it was a great experience dealing with an insurance company.

New Dedicated Customer

Helping us through the workflow of the show was huge. Especially when we were on the other side of the world!

Lemore Syvan Producer of Man of Tai Chi

I felt like ProSight talks to me like a person and not like a file number. With others in this business, you sometimes get a very corporate feel and a lot of mumbo jumbo that doesn’t make sense. Here, I was able to get clarity on the specifics of my policy which meant I understood exactly where my exposures were.

Ed Sanchez President and CEO of Scaffold Solutions

As the world’s fastest motorsport, with events spanning the country from grassroots to professional levels, we often face unique challenges that don’t have easy answers. Safehold and ProSight are nimble and responsive to our needs. They’re comfortable and knowledgeable in our world. They take the time to understand our business and operations. They’ve worked together with us to develop insurance and risk management solutions that help us to move forward and succeed.

Glen Cromwell President of the NHRA

The customer service representative, Casey, was absolutely fantastic. She was extremely personable and knowledgeable. I was hesitant to commit to a policy, however based on my conversation with Casey, she answered any question with true concern. I completed payment while she remained on the line to make sure it went through. I will personally recommend other DJs to get policies with ProSight based on Casey… Kudos!

New D2C Customer at ProSight Direct

Thanks for the really quick turnaround. We would not be binding this new account without your efforts in getting this done.

Steve Macquarrie ISR

Quick response to my inquiry, Stephanie called me right after I sent an email on the website. She identified what was wrong, corrected it and I now have all I needed. Stephanie was super kind, approachable, knowledgeable and easy to talk to. She also followed up to make sure everything was ok. She did a wonderful job and I’m very grateful for her and your great service. I am planning to stay with you as a new customer.

New D2C Customer at ProSight Direct

I had a great experience reporting this claim to Jennifer and the process was much easier than I imagined it would be.  I look forward to working with Jennifer again in the future.

Prominent Producer

What makes ProSight stand out is their accessibility, willingness to listen, and ability to understand the entertainment industry.

David Oliver Entertainment Broker at Momentous