Experienced Professionals

Vivienne Zimmermann

Chief Customer Experience Officer

Vivienne leads the strategy and execution of our customer experience operation. Throughout her career, this Stanford grad with a B.A. in Economics has excelled in a broad range of management roles, including customer experience, operations, accounting, strategy, Six Sigma process improvement, and brand management. Previously, Vivienne worked at Fireman’s Fund Insurance Company and Deloitte. Her diverse skill set makes a significant impact to our customer service by reimagining teams to execute a multi-disciplinary approach and transforming it into the customer experience we know today.

Meet the Leadership Team

Chief Executive Officer and President

Meet Larry

Chief Underwriting and Risk Officer

Meet Bob

Chief Legal Officer

Meet Frank

Chief Human Resources Officer

Meet Kari

Chief Actuary Officer

Meet Lee

Chief Financial Officer

Meet Anthony

Customer Segment President

Meet Erin

Chief Technology and Operations Officer

Meet Darryl

Chief Sales and Marketing Officer

Meet Ric

Chief Information Officer

Meet Nestor

Customer Segment President

Meet Joe

Customer Segment President

Meet Rob

Chief Claims Officer

Meet Donna

Customer Segment President

Meet Kevin

Field Operations Officer

Meet Lee