Message from the CEO
Over the past 20 years I’ve had the opportunity to witness dramatic changes in customers’ insurance needs. As the risk profiles and service expectations for customers have become more complex, the insurance industry has been slow to catch up. Traditional insurance companies have struggled to meet customer needs in a variety of ways:
- Traditional insurance companies are “generalists” – that is to say they try to insure as many customers as possible with a “one-size fits all” approach. Few, if any, focus their attention on providing superior expertise and specialization to minimize risk for their clients.
- Traditional insurance companies would rather debate the validity of a claim with a customer rather than working with the client to reduce their risk and help to avoid the claim in the first place.
- Insurance companies often distribute through hundreds, and sometimes thousands, of distributors in an effort to sell as much insurance as possible. This excessive distribution guarantees a lower level of specialization and expertise from the salesperson , which translates into less value for the client.
- Outdated technology systems – the insurance industry’s inability to keep pace with technology has resulted in poor customer service and responsiveness.
ProSight is different. We are made up of a team of noted industry leaders who share the same interest in overcoming the deficiencies noted above. We believe that a superior insurance company is grounded in helping its customers succeed first. In addition to our stability and financial security, ProSight has several distinct advantages which few others can match:
- We are “specialists”…we are NOT “generalists”. We are not for everyone. We will only offer our insurance to target classes of business where we believe our expertise and specialization can directly benefit our clients.
- We concentrate on creating insurance solutions for our customers which not only pay for claims – but also reduce the risk of having a claim.
- Our distributors are as specialized as we are. We only work with expert distributors who understand our customers’ needs. This ensures our customers receive the most talented and professional support possible.
- State-of-the-art technology platform. ProSight operates faster, more efficiently and more accurately than traditional companies. Put simply, this translates into value for our customers.
These specific characteristics make ProSight a truly unique company. Our name ProSight comes from our belief that from PROfessional leaders come inSIGHTful solutions. We’re proud to be setting a new standard for specialized insurance and intend to be relentless at raising the very standards we create.