- CUSTOMER SEGMENT
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- Excess Workers’ Compensation
Working with one company to secure bond and insurance coverage saved us time and money. Finally a one-stop shop for both!
The representative was friendly, knowledgeable, and spent time with me. I didn’t feel hurried. When she needed to research a problem and get information from another department, she said she would call me back. I was pleasantly surprised when she called me with an answer 10 minutes later.
Helping us through the workflow of the show was huge. Especially when we were on the other side of the world!
I felt like ProSight talks to me like a person and not like a file number. With others in this business, you sometimes get a very corporate feel and a lot of mumbo jumbo that doesn’t make sense. Here, I was able to get clarity on the specifics of my policy which meant I understood exactly where my exposures were.
The customer service representative, Casey, was absolutely fantastic. She was extremely personable and knowledgeable. I was hesitant to commit to a policy, however based on my conversation with Casey, she answered any question with true concern. I completed payment while she remained on the line to make sure it went through. I will personally recommend other DJs to get policies with ProSight based on Casey… Kudos!